No cash payment, only eft, credit card or bank deposit
Booking cancellation policy
Full refund- if you cancel 15 days before check-in day
50% refund- if you cancel between 10 and 15 days before check-in day
No-refund- if you cancel in less than 10 days before check-in
Breakage Deposit
A minimum breakage deposit of R1500 is required on arrival or before, this is to be paid by credit card. You should be reimbursed within 7 days of check out.
Your refund will be paid in full via credit card subject to the inspection of the property.
An additional breakage amount may be requested if found upon inspection that the breakage is above the R1500 taken during check-in
Please note:
In the event that the reservation is canceled, a cancellation fee will be levied against the payment made as per the cancellation policy above.
Booking apps charge an admin fee for all their bookings, which upon cancellation, the admin fee is levied against the payment.
Refer to booking apps cancellation policy for all bookings made via their apps.
